Quality is the life of enterprise,the preferred conditions are also users of products. We based on the user and the spirit ofthe company of double responsible, in order to let users trust, satisfaction, and make our own progress and development. Therefore, the following to the sale of products as a commitment to quality:
1.Our products to ensure the corresponding national standards (in accordance with the national standard production). According to the different requirements of users, production agreement of different content of products,to meet user requirements.
2.The establishment of the scientific management of the quality assurance system. For the long-term stability of the production of quality products, contionuous improvement and improce the quality of products, from product manufacturing to the whole process, the establishment of quality system strictly, coordinated, efficient, clear each department and workshop and everyone's task, responsibility and authority, and to implement the corresponding management standards and procedures, regular assessment, strict rewards and punishments, feedback the quality information, make the quality management work be standardized, procedures, efficiency.
3. Strict related products factory inspection. Products factory in strict accordance with the Ministry of chemical industry products issued standards for all items of inspection and testing, rejected product are net allowed ro be put in storage end not allowed to leave factory.
4.Of the company's products "Three Guarantees" Means, refund, replacement, compensations.
1) If the product does not accord with the quality standard, the user informed the company marketing department, within 10 days,the company responsible for Refound, replacement, expenses paid by the co,pany.
2) The user to purchase products, due to product quality problems arise, causing the product can not be used, within 10 days of Free replacement. 20 to 30 days, to give the corresponding compensation as the case factory.
The above two kinds of circumstances, users please inform our marketing department in three days, while preserving the product and damage to the product, and provide detailed use case (preferably protect the field). The user received notification, after sale service department immediately, the problems of joint consultation process. (The three package system includes only domestic customers, not including foreign customers).